? Privacy Policy
At https://african-root.kratom-planet.com, also known as african-root (‘the Company’ or ‘we’), we prioritize your privacy and ensure the protection of your personal data in accordance with various privacy regulations including Canada’s PIPEDA, Quebec Law 25, the EU’s GDPR, Brazil’s LGPD, California’s CCPA/CPRA, Colorado’s CPA, Utah’s UCPA, Connecticut’s CTDPA, Virginia’s VCDPA, South Africa’s POPIA, and more.
Scope of Privacy Policy:
This policy is comprehensive and covers all activities within the websites, applications, services, and products accessible through https://african-root.kratom-planet.com. It’s important to understand that this privacy policy does not apply to external third-party platforms, applications, products, or services that may be accessed via our platform, each of which has its own privacy policies.
Processing Activities:
Our privacy policy is in effect when you engage with us through various means:
- Utilizing our applications and services as a registered user
- Visiting any of our websites that display this Privacy Statement
- Engaging with communications from us, such as newsletters, emails, phone calls, or text messages/SMS
Personal Data Collection:
We collect personal data to enhance our services. This includes but is not limited to:
- Account details necessary for user authentication and management
- Payment information required for processing transactions
- Financial records for accounting purposes
- Purchase histories to personalize your experience and improve our offerings
- Mobile device identifiers for app usage tracking and analytics
- Location data when needed for location-specific services or promotions
- Feedback you provide to help us improve our products and services
- Social media information if you interact with us through these platforms
- Product information to tailor recommendations and support
This data is gathered primarily through user input, interactions with our services, and the use of automated technologies. In some cases, third parties may supply us with additional personal data, always in accordance with their respective privacy policies.
Cookies:
We employ cookies on our website to facilitate a seamless user experience and to help us understand how our site is used. These cookies are categorized into:
- Strictly Necessary: Essential for the website to function correctly
- Preference: Allow the website to remember choices you make, such as your language or region
- Analytics: Help us understand and analyze how visitors interact with our services, enabling us to improve user experience
Users have the option to manage cookies through our Cookie Manager, where they can accept, reject, or customize cookie settings according to their preferences.
Retention and Deletion:
We retain your personal data only as long as it is necessary for the purposes for which it was collected or as required by law. Once the purpose has been fulfilled or the retention period mandated by law has expired, we take steps to delete or anonymize your personal data.
Security Measures:
We are committed to protecting your personal data. To this end, we implement organizational safeguards and security measures designed to protect your information against unauthorized access, disclosure, alteration, or destruction. This includes the use of encrypted communication channels and ensuring that any third parties we engage in processing your data adhere to high standards of security and privacy.
Children’s Privacy:
Our services are not intended for children under the age of 18. We do not knowingly collect personal data from children under this age and encourage parents or guardians to monitor their children’s internet usage to help enforce this policy.
Your Rights:
Depending on where you reside, you may have certain rights regarding your personal data. These rights include:
- Accessing the personal data we hold about you
- Rectifying any inaccurate or incomplete personal data
- Requesting the erasure of your personal data, provided there is no lawful reason for us to retain it
- Restricting the processing of your personal data under certain circumstances
- Receiving a copy of your personal data in a structured, commonly used format (data portability)
- Objecting to our use of your personal data for direct marketing or other legitimate interests
- Opting out and withdrawing consent at any time, where relevant
To exercise these rights, please contact us using the details provided.
Contact Information:
For any inquiries, feedback, or questions regarding your personal data or this Privacy Policy, please reach out to us via email at [email protected] or by sending a written correspondence to our address as listed on our website. Our team is dedicated to addressing your concerns and ensuring the privacy of your information.
This policy may be updated from time to time to reflect changes in our practices, regulatory requirements, or for other reasons. We encourage you to review it periodically for any changes that may impact you. Your continued use of our services following any such updates will signify your acceptance of these changes.